Employee Benefit Brokers and Consultants Contact Westchester Benefit Group Company Information Client Services login
Westchester Benefit Group , Inc.
 
 

 

 

 

 
Support Services
Is your benefits advisor indispensable – each and every day?

Westchester Benefit Group offers clients an extraordinary breadth of support designed to increase the value of your benefits program through:

  • Services that increase employee understanding of their benefits and their role as educated health consumers
  • Support that can extend your capability to manage your program effectively
Benefit Help desk
Extensive assistance directly to your employees on your behalf
Westchester Benefit Group aides client's employees and their dependents in resolving issues that arise during the year on claims, coverage and other administrative issues to use their benefits effectively.

The Benefits Help Desk is staffed by dedicated professionals who know your benefits and have facilitated access to insurance carriers to get the answers your employees need. It is accessed via a telephone number. The Benefits Help Desk is fully HIPAA compliant.
benefits communications
Print and web-based
We have a full in-house creative and production staff to create virtually any benefits communication needed to help your employees navigate the complex benefits environment.

Our designers, writers and web developers function as integrated members of your account team to create precisely the right communication approach to explain all that you do for your employees, including:
  • Open Enrollment Communications
  • Benefits Websites
  • Benefits Orientation Packages
  • Plan Introduction and Plan Change Communications
  • Benefit Statements
  • Benefits Surveys
  • Benefits Newsletters
  • Wellness Education (Print and Electronic)
  • Posters and other environmental graphics
  • Flyers and Payroll Stuffers
Compliance
We provide an experienced compliance support team

Our compliance staff works proactively to keep you abreast of important compliance requirements through updates and bulletins. They will also be available directly and through your account service team to answer your questions.

In addition, our staff is available to assist with your staff's compliance education through scheduled meetings.

With Westchester Benefit Group you gain a partner who can step in to provide the authoritative information and advice you need to exercise oversight.